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Spa Consumers in Pain?
Published Aug. 7, 2010 at 12:41 a.m.
Spa Consumers in Pain?A session at the 2010 Global Spa Summit that got very high ratings was the Coyle Hospitality Report on Spa Consumers. Coyle has been in business 15 years and is well known for its mystery shopping services, having 6,000 “evaluaters” all over the world. Not only did Stephanie Perrone Goldstein do a [...]